VIP Subscription FAQs

Our VIP subscription service provides a convenient way to receive your favorite mindfulMEDS products regularly, with the added benefit of exclusive discounts. You’ll be billed every 30 days, and we’ll ship your products right to your door

Once you Subscribe & Save, we’ll automatically ship your chosen products monthly. You’ll be billed every 30 days with the option to modify the products in your monthly order.

As a VIP subscriber, you will:

* Lock in unlimited savings for Mindful products you’re buying anyway!
* Commit to your mental health long-term ensuring timely protocol.
* SAVE a full 30% off your order at checkout.
* Purchase as often as you like with NO LIMIT on number of orders.
* Purchase with NO MINIMUM spend amount.
* Change your renewal order ANY TIME.
* Pause your subscription up to 3 months in a row.

Absolutely! You can adjust your product selection or update your shipping address anytime through your account. These changes will take effect starting with your next billing cycle.

If you don’t need a delivery this time around, you can skip it easily through your account. Just make sure to skip before your next billing date to avoid charges.* (Remember, if you skip your delivery a 4th time, your 30% VIP membership will be passed on to another member in our community).

We know life happens, so feel free to skip when you need to. But if you skip your delivery a 4th time, your 30% VIP membership will be passed on to another member in our community. To keep enjoying your membership perks, we recommend staying on schedule!

You can skip or cancel your subscription at any time through your account settings. Make sure to do this before your next billing date to avoid being charged for the upcoming cycle. If you need assistance, our customer service team is happy to help! .* (Remember, if you skip your delivery a 4th time or cancel your subscription, your 30% VIP membership will be passed on to another member in our community).

You’ll be billed at the start of each billing cycle (every 30 days), based on the date you placed your order. We’ll send you a reminder 3 days before each billing date so you know when the next charge will occur.

We offer free shipping on orders over $220. For orders below this amount, standard shipping fees will apply. We’ll make sure your delivery arrives quickly and safely.

We want you to love your products! If there’s an issue with your order, such as receiving the wrong item or a damaged product, please contact us and we’ll make it right. Due to the nature of our products, we are unable to offer refunds on opened packages.

Your subscription discount is applied to your recurring subscription orders.

You can update your payment details anytime by logging into your account. Make sure to update it before your next billing date to ensure a smooth transaction.

If you have any questions or need help with your subscription, our support team is here for you! Reach out to us at hello@mindfulmeds.io and we’ll be happy to assist.